Rooter Service

The following video is of a sewer line for a home in Woonsocket, Rhode Island. The home owner, Leon had complained of recurring blockages, after he had Roto Rooter to clear the blockage, previously. The root intrusion could be seen in two sites along the pipe. This customer and the paper work we witnessed iterate a Roto Rooter technician stating the roots were too fine and moved away from the cutting blade. From our video inspection camera, we can see the roots were fine and did move out of the path of cutting. However, comprehension of the pipe and the problems it had were key to removing more of the roots, left behind by R.R.

We used a root saw and monitored with a camera. Rooter also cabled the line and performed a video inspection.

With our video camera, we were able to understand the problem. The pipe is off -set and the roots were caving into the cavity left by pipe separation, as the blade swept over them. This did not allow for the blade to force the roots to a surface where they could be cut. Also, the roots were fairly fine. With some finesse, we removed more root intrusion than Roto Rooter’s technician. Roto Rooter did not acknowledge having poorly worked the line. However, they did refund the Leon’s money.

Reviews

Anchor Sewer & Drain Cleaning
Google Review

Michael Fitzgerald

“Outstanding experience! James and his assistant arrived exactly at the time he said they would. They were both very respectful and courteous to myself and my property, and even coordinated with the city’s sewer department... ” Read More

Anchor Sewer & Drain Cleaning
Yelp Review

Jon B

James is the man. We needed someone on a Saturday night to figure out why our kitchen sink wasn’t draining and why our disposal wasn’t working . We needed it fixed by 10am the next day as we had a bunch of friends coming over. James came over immediately, diagnosed the issue and then agreed to come... Read More

Anchor Sewer & Drain Cleaning
Facebook Review

Peter Sheehan

“The service I received from Anchor and James was nothing short of amazing. They fixed my problem and provided the best customer service I have ever seen, also kept me informed throughout the whole process. I would recommend this company to anyone and definitely use them again...” Read More

Anchor Sewer & Drain Cleaning
Yellow Pages Review

Manny C.

“Amazing Customer Service! Yesterday, I was reminded that there are still some really wonderful people in this world. First thing in the morning, I realized that our home’s drainage system was backed up and there was raw sewage in our downstairs tub and toilet and it would not drain....” Read More